Enfield Resources

Helplines
Name Info Contact
NHS-BEH Mental Health Crisis Helpline A new, 24 hours helpline for people experiencing a mental health crisis. Service users and/or carers can call this number to get help or advice in a crisis from trained mental health advisors and clinicians, 24 hours a day, 7 days a week, 365 days a year. Call: 0300 0200 500
Samaritans Available: 24 hours a day.
Confidential and non-judgemental emotional support whenever you need someone to talk to.		 Call: 116 123
Saneline Available: Daily 4.30pm – 10.30pm.

Saneline is an out-of-hours telephone helpline offering practical information, crisis care and emotional support to anybody affected by mental health problems.		 Call: 0300 304 7000
Rethink Available: Monday to Friday 10am – 2pm.

Rethink is the largest severe mental illness charity in the UK. The advice team are available to provide specialist advice on a wide range of mental health issues.		 Call: 0845 456 0455
FRANK Helpline Available: 24 hours a day.

The FRANK campaign helpline provides information and advice about drugs and information on local services. The service can take calls in over 120 languages via a three way call with a translator.		 Call: 0800 77 6600
Childline Contact Childline anytime.
Calls are free and confidential. Calls are not recorded and your number won't show up on any phone bills.		 Call: 0800 1111
Enfield Council
Name Info Contact
Enfield Stands Together (Community resilience in Enfield in response to the coronavirus crisis) Form to request being a volunteer in the borough (delivering leaflets to neighbours, friendly phone calls, delivering/collecting things by car, delivering/collecting things by foot/bike, organising volunteers) https://new.enfield.gov.uk/forms/covid-19-can-you-volunteer/
Form to request support from a volunteer in the borough (picking up medicine /a prescription, a friendly phone call, out of food- a basic food parcel will be delivered) https://new.enfield.gov.uk/forms/covid-19-community-support-request-form/
Financial Hardship Information reagrding loss of employment income https://new.enfield.gov.uk/services/your-council/enfield-response-to-covid-19/financial-hardship/#1
Employers & Local Businesses Guidance for employers and businesses (inc. grant funding, HR, self-employment, loans, business rates, tax & VAT) https://new.enfield.gov.uk/services/business-and-licensing/covid-19-guidance-for-employers/
Homelessness Advice for homeless people or those at risk of becoming homeless https://new.enfield.gov.uk/services/your-council/enfield-response-to-covid-19/#14
Domestic Abuse Solace Women’s Aid: Monday to Friday, 9am to 6pm 020 3795 5068
Enfield Saheli: Telephone advice and counselling over the phone 020 8373 6218
Enfield Women’s Centre: Providing support over the phone 020 8638 6941
Victim Support: Independent domestic violence advisors available. Referrals and phone calls are being accepted 0808 168 9111
Women’s Aid:  Online support service which is open Monday to Friday, 10am to 12pm https://www.womensaid.org.uk/
Refuge: Women & children domestic abuse support https://www.nationaldahelpline.org.uk/
Respect: Advice line to support male victims of domestic abuse. They also run a web chat on Wednesdays, Thursdays and Fridays, from 10am to 11am and 3pm to 4pm https://mensadviceline.org.uk/
Youth Enfield Phone lines are open from Monday to Friday 5pm to 8pm, and Saturday 12pm to 3pm. This service is for young people aged 11 to 19 years, or up to 25 years if SEND (special educational needs and disability) 020 8132 2783
Kooth: Online platform for children and young people (11 to 19 years old) to support their emotional and mental health https://www.kooth.com/
Miscellaneous Acitivty Resources Info on Coronavirus, safeguarding, technology, looking after mental and physical health, community resources, meals & recipes, online games, music, culture & learning https://mylife.enfield.gov.uk/enfield-home-page/content/help-and-support/covid-19/activity-resources/