Mediation Working Well offers a free mediation service for employers and employees to resolve workplace disputes. The employee must be a resident of Tower Hamlets and have lived experience of mental health issues. The retention worker is a qualified workplace mediator who acts an independent and impartial person to work with the employer and employee to reach an acceptable solution. If you are an employer who would like to use this service but your employee is not a resident of Tower Hamlets a small fee will be charged. Please use the contact form to get in touch.